
cARPET cLEANING eXPECTATIONS
- Our carpet cleaning technicians will arrive at your home at the specified time in full uniform bearing the L.I.C.R.A logo.
- After introducing themselves they will ask for a walk through. At this time you should express any concerns about particular areas, point out any major stains and advise which furniture pieces you will need moved.
- Once the walk-through is complete the technician will measure the areas to be cleaned and will then present you with the work order. The technician will explain in detail the breakdown of the bill.
- Upon approval, the technician will give you an estimated completion and dry time of the project. We use a method that leaves carpets clean and dry within about 2 to 8 hours, depending on the grade of carpeting and the air circulation in your home. With this speedy drying time, carpets dry well before mold and mildew can form. Your carpets will stay cleaner longer. We also offer pet urine removal, odor removal, water damage restoration, carpet repair and reinstallation, area rug cleaning and we are always willing to give you a free in home estimate.
- He will ask you where you would like him to begin. This is when you should designate a specific area in which to wait as to not interrupt the cleaning process.
- Upon completion of the job you will be given a survey to evaluate the work. Complete the survey and present it to the technician.
Please take the time to call our office during our regular business hours or fill out our online information request form to get a quote so you can make an informed decision.

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